Stroke Training and Awareness Resources (STARs)


The letter

20 Rosebery Lake
Cairney
CA1 5XZDear Charge Nurse,We would like to thank you for the care our mother, Esther, received during her recent illness and as a token of our appreciation we enclose a cheque for £500 which is money donated by family and friends in her memory.The family really appreciated the team’s help in observing our wishes and beliefs. It was the small touches that mattered, like showing us how to keep mum’s mouth fresh. Moving her into a room on her own helped us deal with the difficult situation. Mum was so distressed and restless initially and this was so upsetting for us to watch.It is a comfort to us that she passed away so peacefully but we continue to struggle with the suddenness of our loss. We were shocked when we received your call to say she had died as we hadn’t realised she would die so quickly. Mum commented just a few months ago about how sad it was that a friend of hers had died in hospital and that she herself would much prefer to spend her last days in her own home. It is a big regret to us that we did not manage to do this for her. My brother and I continue to find it hard to come to terms with having to make the decision not to resuscitate and are still questioning if this was the right thing to do. Mum had been so fit and active and had such a strong character that we wonder if she might have found the strength to recover had we given her the chance. The Rabbi has been a great comfort and support to us and we appreciated the ward contacting him when Mum was admitted.

Please pass on our gratitude to all your staff,

Esther’s family

Page last reviewed: 08 Nov 2021